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BNP Paribas GCC celebrated receipt of the quality certification ISO 9001-2001.
This ISO rating is established in over half a million organisations in 159 countries and is based on eight quality management principles, fundamental to good business practices, including customer focus, leadership, involvement of people, process approach, system approach to management, continuous improvement, fact based decision-making, and mutually beneficial supplier relationships.
Jean Christophe Durand, BNP Paribas GCC's regional director, said: "We understand that successful companies are driven to deliver quality and, as a result, strive to continuously improve performance and achieve the highest quality standards locally and globally. We are really honoured to receive this certification from a leading independent third party specialist like Bureau Veritas."
Erik Stroet, regional chief operating officer and deputy to the regional director, added: "Focusing on quality management systems is at the core of our strategy and vision. We are committed to a quality management system that ensures we continuously identify, measure, control and enhance our operations, customer service standards and products."
Shakir Rasheed, country chief executive of Bureau Veritas, Bahrain, said: "We are pleased to grant BNP Paribas this certification. Customers are the lifeblood of any business; and it is crucial for companies like BNP Paribas to meet their requirements in order to keep them satisfied. ISO 9001 provides a framework for taking a systematic approach to managing business processes to meet those requirements."
