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Hyundai dealers First Motors recently hosted a global integrated forum training (GIFT) workshop for 19 members of the front desk, sales department, service advisor team and customer relationship management department, at its showroom.
The event was organised by Hyundai MENA and conducted by the Middle East & North Africa dealer developments manager, Ramy Ahmed.
Topics covered included new sales processes, new dealer experiences, brand and strategy plans and underscoring the importance of brand awareness.
Trainees also participated in a number of practical sessions as well where they were given an opportunity to witness the theories being applied first-hand.
Ahsan Chishty, general manager of First Motors, said: “We at First Motors believe in the importance of investing in our most vital asset; our very own staff. Over the course of the year we strive to have our employees attend various training programmes and workshops, locally and internationally, with the core intent of improving our performance in order to ultimately provide the very best services to our customers.”
For more information or to book a test drive, visit the First Motors showroom in Ma’ameer or call 17121121.
