Flip through the latest issue of Gulf Weekly.
Customers of Ithmaar Bank, a Bahrain-based Islamic retail bank, can now plan visits to the bank’s branches in advance, thanks to the Ithmaar eQ app, the Bank’s electronic queuing app.
The bank believes it will significantly reduce and potentially even eliminate waiting time altogether.
The Ithmaar eQ app, a smart phone application available for free download on both the App Store for iPhones and Google Play for Androids, offers Ithmaar Bank customers the chance to view real time information on all its branches, including how far away and how busy each one is.
The app also allows customers to directly book appointments or issue virtual eTickets for the nearest or most convenient branch, and notifies customers when their turn approaches. The app provides directions to each branch, as well as their specific timings.
Ithmaar Bank operates one of the largest retail banking networks in Bahrain with 16 branches and 44 ATMs in strategic locations around the Kingdom.
Ithmaar Bank CEO Ahmed Abdul Rahim, pictured above, said: “The launch of the eQ app marks a significant milestone in our long history of innovation and we are pleased to be able to continue to make banking easier, more accessible and more convenient for our customers.”
