Flip through the latest issue of Gulf Weekly.
Bricks-and-mortar retailers are trying to compete with Amazon and each other by offering what they hope is the best of both worlds – online sales with the option of store pick-ups, delivery and returns.
When successful, this so-called omni-channel shopping – allowing customers the choice of buying in a physical store or online – can provide better service, more inventory and faster delivery options, e-commerce experts believe.
