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As part of its ongoing support of Bahrain’s private sector, Tamkeen recently launched a dedicated call centre to serve customers of the Enterprise Development Support Programme.
The call centre will be equipped with a modern automated answering machine to manage and direct call flow, as well as a fully-dedicated customer service team to answer all customer queries. It is expected that these upgrades will improve call flow by up to 90 per cent. This step is in response to the demand from business owners since a number of updates and enhancements to the programme went into effect.
The updates to the programme encompass all schemes under its umbrella (Istishara, Techania, Tasweeq, Tarweej, and Jawda), and came as a result of Tamkeen’s efforts to improve the performance of private sector enterprises in Bahrain, in line with the goals of Bahrain Economic Vision 2030.
Business owners can also visit the agency office at Meral Building, Seef District, or send their query to (edsa@tamkeen.bh).
