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Al Haddad Motors won two prestigious customer services awards at this year’s Mercedes-Benz Cars Middle East Customer Services Conference recently held in Dubai.
The Tubli-based company drove away with the Dealer Retail Standard Fulfilment Award and the Best Planning and Forecasting Award based on its performance throughout 2018.
The awards were presented by the president and CEO of MBCME, Mark De Haes, and the director of customer services at MBCME, Thilo Grossman, to the delighted GM of Al Haddad Motors, Warren Hudson, who was accompanied to the event by aftersales manager, Ian Beattie, parts manager, Jorge Roldao, and marketing manager, Imran Ali.
“These awards merely mark the starting line and not the finishing line for Al Haddad Motors. Our Customer Services department have embarked on a journey to improve procedures and performance in every single aspect of our daily business.” said Warren, “We will strive continuously and endeavour to set the standards in Customer Services that everyone else will be measured by.”
The conference was attended by representatives from all the Mercedes-Benz General Distributors from the region, which consists of all GCC and Levant markets, as well as representatives from Daimler AG and MBCME.
For more information, please visit the Mercedes-Benz Bahrain website www.bahrain.mercedesbenzme.com or call the Mercedes-Benz showroom on 17785454.
